Shipping & Delivery Policy

These guidelines are tailored for orders within the USA. We’ve established clear shipping protocols to enhance your shopping experience. By placing an order, you concur with the stipulations laid out below.

1. Zero Shipping Charges

Enjoy free shipping for all products dispatched within the USA.

2. Order Processing & Dispatch

  • Duration: Typically, parcels are en route for 5-7 days from Monday to Friday.
  • Cut-off Time: Please place your orders by 05:00 PM Eastern Standard Time (New York).
  • Handling: We process orders within 3-5 business days, Monday to Friday.

3. Carriers

Our trusted partner for deliveries is USPS.

4. Address Modifications

Once a parcel is in transit, its delivery address is immutable. Should you wish to modify the delivery destination, reach out to us within a day of order placement at [email protected].

5. Order Tracking

Post shipment, we’ll provide you with a tracking code, enabling you to monitor your order until it reaches you.

6. Order Withdrawals

Changed your mind? You can cancel your order anytime before its dispatch. For orders already on their way, please review our refund guidelines.

7. Handling Damaged Deliveries

In the event of receiving a damaged parcel, kindly decline the delivery. If the parcel was left in your absence, please connect with our customer care to discuss subsequent steps.

  • Address: 6 Mai Anh Tuan Street, Dong Da District, Ha Noi City 100000, Viet Nam
  • Email: [email protected]
  • Phone: +84 334-274-806
    Mon - Fri / 9:00 AM - 6:00 PM